Terms of Service

Welcome to Agile Project Delivery. These Terms of Service ("Terms") govern your access to and use of our website at agileprojectdelivery.co.uk and any services, content, courses, or materials provided through it (together, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Who we are

Agile Project Delivery ("we", "us", "our") is a company registered in England and Wales.

You can contact us at: anna@agileprojectdelivery.co.uk

2. Eligibility

By using the Services, you confirm that:

• You are at least 18 years old (or have parental/guardian consent if applicable).
• You have the legal capacity to enter into a binding contract.
• You will comply with these Terms and all applicable laws.

3. Your account

Some parts of the Services may require you to create an account.

You agree to:

• Provide accurate and up-to-date information.
• Keep your login details confidential and secure.
• Notify us promptly if you suspect any unauthorised use of your account.

You are responsible for all activities carried out under your account.

4. Our services

We provide consultancy, training, digital content, and related services, which may include:

• Online and in-person training or workshops
• Consulting and advisory services
• Digital products (e.g. templates, tools, downloads, online courses)

We may update, suspend, or discontinue any aspect of the Services at any time, with or without notice, provided this does not materially breach any agreed contractual commitments with you.

5. Orders, fees and payments

Where fees apply:

• Prices will be shown before you confirm your order.
• Payment is due at the time of booking/checkout unless otherwise agreed in writing.
• We may use third-party payment providers; their terms may also apply.

Refunds and cancellations

For online courses/digital products:

Due to the nature of digital products, all sales are final and non-refundable once access has been granted, except where required by law.

For consulting/training services:

Cancellations made more than 7 days before the agreed date may be refunded or rescheduled at our discretion. Cancellations within 6 days may be chargeable in full.

6. Intellectual property

Unless stated otherwise:

All content, materials, designs, logos, text, images, videos, and resources made available through the Services are owned by us or our licensors and are protected by copyright and other intellectual property rights.

We grant you a personal, non-exclusive, non-transferable licence to use the materials for your own internal business or personal use only.

You must not:

• Copy, reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
• Remove or alter any copyright, trademark, or other proprietary notices.

7. User content

If you submit, upload, or share any content (for example, comments, feedback, or materials) via the Services ("User Content"), you:

• Retain ownership of your User Content; and
• Grant us a worldwide, non-exclusive, royalty-free licence to use, store, reproduce, adapt, publish, and display that content for the purpose of operating, improving, and promoting the Services.

You are responsible for ensuring your User Content:

• Does not infringe any third party's rights (including copyright, privacy, and confidentiality).
• Is not unlawful, discriminatory, defamatory, obscene, or otherwise inappropriate.

We may remove any User Content that we reasonably consider to breach these Terms.

8. Acceptable use

You agree that you will not:

• Use the Services for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to any systems, accounts, or data.
• Introduce viruses, malware, or other harmful code.
• Interfere with or disrupt the operation of the Services.
• Use the Services to harass, abuse, or harm others.

We may suspend or terminate your access if we reasonably believe you have breached this section.

9. Third-party services and links

The Services may contain links to third-party websites or integrate with third-party tools and platforms.

We do not control and are not responsible for the content, policies, or practices of any third-party websites or services.

Your use of third-party services is at your own risk and may be subject to their own terms and conditions.

10. No professional or financial advice

The information and materials provided through the Services are for general information and educational purposes only.

Unless expressly agreed in a separate written contract:

• They do not constitute legal, financial, tax, medical, or other regulated professional advice.
• You remain responsible for any decisions made on the basis of the information we provide and should seek independent professional advice where appropriate.

11. Disclaimers

The Services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we do not guarantee that:

• The Services will be uninterrupted, secure, or error-free.
• The content will always be accurate, complete, or up to date.
• The Services will meet your specific requirements or deliver any particular outcome or result.

12. Limitation of liability

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot be excluded under applicable law.

Subject to the above, and to the fullest extent permitted by law:

• We shall not be liable for any indirect, consequential, or special loss, or for loss of profits, revenue, data, business, or goodwill arising out of or in connection with the use of (or inability to use) the Services.
• Our total aggregate liability to you for all claims arising out of or in connection with the Services and these Terms shall not exceed the total amount you have paid to us for the Services in the 12 months preceding the event giving rise to the claim.

13. Indemnity

You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Services in breach of these Terms; or
• Your violation of any applicable law or the rights of any third party.

14. Termination and suspension

We may suspend or terminate your access to the Services at any time, with or without notice, if:

• You materially breach these Terms; or
• We are required to do so by law or by a third-party service provider.

You may stop using the Services at any time. Termination does not affect any rights or obligations that have already accrued.

15. Changes to these Terms

We may update these Terms from time to time.

When we do, we will change the "Last updated" date at the top of this page.

For material changes, we may also provide additional notice (for example, via email or a prominent notice on the website).

Your continued use of the Services after the updated Terms are posted constitutes your acceptance of the changes.

16. Governing law and jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or the Services, are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction, except that consumers resident in other UK jurisdictions may bring claims in their local courts.

17. Contact us

If you have any questions about these Terms, please contact us at: